Opportunities for employees to participate in ongoing training can result in increased loyalty and decreased turnover. Growth opportunities and certifications provide recognition for their individual growth. We offer support in these areas, as well as a suite of offerings that will help you maximize your learning program.
Recognize the learning efforts of your employees at varying levels.
Through certifications, your employees can demonstrate their knowledge and skills in a given area and be recognized for achieving the desired level of competency.
Evidence-based validation programs allow learners to progress through three distinct levels of certification: Foundational, Advanced and Expert.
We offer programs for certification in the following areas:
Management Certificate Programs (MCPs) create an environment where sales, service and marketing managers can learn with and from fellow managers in similar roles across their region.
The 10-month program was developed in partnership with Rutgers University and with input from Caterpillar experts to cover relevant topics for developing and refining key skills necessary for management roles.
Participants invest about 80 hours (two hours each week) in online course work, interactive webinars led by Rutgers University and a team project.
Tools and resources to manage, track and create custom programs.
Our learning ecosystem includes programs and solutions designed to help you manage, access or even create customized learning programs. Each tool has been researched and vetted by our team and can be accessed by your team to optimize learning.
There's a lot to track when it comes to learning: individual learning plans, workforce learning and development, online training records, class registrations and more. No matter the task, the Dealer Performance Center (DPC) is a simple solution. It's one platform for access to, completion and tracking of all Caterpillar learning.
The DPC requires an active Caterpillar Corporate Web Security Identification (CWS ID) and registration to a DPC campus. Visit the DPC to find:
Video can be consumed nearly anytime and anywhere. That's what makes it such an effective training tool.
With Channel1, you and your team have direct access to on-demand video training.
Need a quick repair tutorial? Search our library of nearly 3,500 videos to find exactly what you need. Have video training to share? Upload and let others know about it!
Create and edit content with "in-video" editing tools and incorporate features like quizzing, subtitles and translations. You can even order a public channel to share information with customers and suppliers!
Our Learning Marketplace offers engaging and relevant training on topics including leadership and management, soft skills, safety and more.
Many courses are available in additional languages — French, German, Italian, Brazilian Portuguese, Russian, simplified Chinese and Spanish.
Learning Marketplace courses are available at no additional cost to Cat® dealers and can be accessed via the Premium Packages link on the Dealer Performance Center.
With our recommended and easy-to-use authoring tool, you can build a training presentation that meets the needs of your workforce.
Share the content with your employees and manage and track when they see it.
Search the platform for learning courses to use as a starting point or a supplement to the training programs you already have in place.
Supporting a technical school in your community is an investment in developing a future workforce that will benefit your customers, your dealership and Caterpillar.
The Caterpillar Dealer Excellence Fund Program (DEF) makes your contribution go even further. The "matching grant" program was created with two objectives:
When you make a gift to an eligible secondary or post-secondary school and submit a matching grant application, the Caterpillar Foundation will award the school an additional gift in the amount of your original gift, up to $10,000.
To promote environmental sustainability around the world and recognize your commitment to sustainability, the Caterpillar Dealer Environmental Sustainability Fund (DESF) will match grants from Cat dealers to eligible not-for-profit environmental sustainability organizations.
Simply identify and partner with an eligible environmental sustainability organization and make a gift award in any amount. Then, submit a matching grant application. The Caterpillar Foundation will award the organization an additional gift in the amount of your original gift, between $5,000 and $15,000.
Motivate and inspire employees to create high-performing teams.
The Happiness Advantage | Orange Frog Workshop is an interactive, high-energy training that helps you create a more positive, productive workplace — one that sustains peak performance.
Before the Workshop, participants read a short parable in book format called "The Orange Frog." Then, during the Workshop, participants learn seven core principles of the science of happiness and discover how to infuse positive practices into their personal habits and organizational culture.
After the Workshop, participants develop personal and team action plans to start the transformation process. They also naturally share what they learned with co-workers, creating a "rippling" effect across your team and the broader organization.
The two-day workshop is ideal for individuals and leaders at any level. Organizations who have been through the training report that it's helpful to bring intact teams.